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WHAT CLIENTS SAY


Here are some of the comments which clients have made about our services. If you are our client and would like to give feedback about the service we provided, please complete our client feedback survey.

An Excellent service start to finish. The service provided by FDC Law and in particular Victoria was exemplary and I have and will continue to recommend FDC Law. Victoria was incredibly efficient and reliable in conveying information and in processing the sale and purchase out property. Outstanding service, Thank you
- Julie Lindsay from Calne
Lauren Titheradge was professional and diligent throughout the process Very efficient
- Nicholas C. & Clare O. from Paulton
Always kept us in touch with the progress on our sale/purchase and pushed the other solicitors to respond a more timely manner. I work as a financial advisor and therefore have dealings with some solicitors due to dealing with mortgages. I will not hesitate in recommending Victoria to any new or existing mortgage customers.
- Daniel C from Radstock
Marjorie was brilliant throughout. Thank you!
- Mrs Terri Hudson from Midsomer Norton
Excellent prompt service throughout. So much so the Selling Agents became reliant upon her to find out the true position / inadequacies of their own Introducer Partner Solicitors If it wasn’t for Lauren’s persistence in trying to get some sense out of the Buyer’s Solicitors, I'm not sure the transaction would ever had completed!
- David Wise from Bath
Very pleased with the service we received. Kate [Gitsham] explained everything clearly and was friendly and approachable
- Jane Allen from Midsomer Norton
Lauren Titheradge was exceptional. Throughout the process, Lauren was efficient and kept me up to date with how things were progressing. Lauren replied to emails and phone calls speedily and always checked it was okay to call me before calling. Lauren was approachable and answered any questions I posed patiently, clearly and concisely. I am extremely satisfied with all that Lauren and has done, but more importantly how she has done it.
- Lesley Hooper from Frome
I cannot fault the service given
- Jane Webster from Bath
Always helpful. Emma [Williams]'s communication was always timely, professional &concise.
- Tim Knight from Solihull
Kate [Gitsham] was very friendly and helpful, it was a pleasure to work on my will with her. Thank you Kate.
- Ann N from Frome
Everything that the lady dealing with my case did was excellent and I was very pleased. everything was really easy making appointment and dealing with the staff
- Keith Parfrey from Paulton
We have used FDC law for our last five conveyances and we are extremely satisfied with how this practice conducts its business. They are extremely conscientious and work with the type of efficiency which gives reassurance during the inevitable stresses of house moving. Furthermore, when difficult or unusual circumstances are encountered, they provide both reassurance and confidence that problems will be resolved to a satisfactory outcome. I would like to give Jonathan [Wood] and the team a wholehearted recommendation and encourage you to choose them as your legal provider.
- Nick & Helen Stevens from Wells
Simon was excellent throughout our matter & was always willing to explain items & areas we were unsure of. Patient and helpful. Very pleased with service. Would 100% recommend Simon Twose for conveyancing
- Paul & Stacey E. from Paulton
Michael [Coward] was very efficient in dealing with any queries and explained procedure clearly
- Brian and Charlotte C. from Taunton
After the initial meeting all communication/correspondence had to the online or by post due to C-19, however this did not detract from the process and the service was excellent. An excellent service in a Covid world
- Julie S from Peasedown St John
Lisa [Morgan] was very friendly and professional, explained everything in detail and reiterated anything I wasn't clear on
- Patricia Williams from Radstock
V. satisfied with all aspects & advice. [from Kate Gitsham] Very professional service at a difficult time
- Andrei K from Bristol
We were extremely pleased with the service that we got from FDC Law and in particular with Victorla. We feel that Victoria Panchal was very efficient and prompt and explained everything very well to us, we were impressed.
- Marilyn and Richard E. from Midsomer Norton
Very efficient and prompt
- Pamela Edwards from Keynsham
Always available and happy to help. Very knowledgeable and excellent communication.[Victoria Panchal]
- Melissa Kendall-Milnes from Holcombe
Victoria dealt with out long and protracted sale and purchase in a very efficient manner. She responded to phone calls / emails extremely promptly and was very easy to talk to, and always kept us updated
- Julie Mounty from Midsomer Norton
First Class service
- William P from Saltford
Excellent, easy to work with. Good communication. Smooth transition, Thank You
- Sue B from Midsomer Norton
Courteous & Prompt
- Sir Robert Hill from Bath
I would like to thank Kate Gitsham for all her help with re-doing my will etc.
- Yvonne M. from Radstock
Very Efficient Considering the last year with Covid I think your staff have done exceedingly well.
- Nigel W from Shepton Mallet
Michael [Coward] has always been very helpful and responsive.
- Emma K. from Folkestone
Always helpful and gave explanations of process
- Trevor W. from Keynsham
We found Simon very easy to deal with, very professional, and kept us informed very quickly of any new developments. Nothing was too much trouble for him.
- Mr & Mrs G. Bond from Compton Dando
We were very happy with Kate Gitsham and the way she helped us.
- Nigel & Jill S. from Frome
Kate [Gitsham] was lovely to deal with. She was friendly and explained things in an easy to understand way. She gave me the time I needed and responded and communicated very well.
- Sally H from High Littleton
Kate [Gitsham] gave excellent advice and explanations verbally and by letters which accompanied the paperwork and was friendly and knowledgeable. Given all the restrictions at this difficult time everyone enabled this to be a pleasant experience.
- Mrs . J-L from Midsomer Norton
Kate Gitsham was first rate, tied up all the loose ends and was very professional and made us feel at ease.
- David & Stella H from Farmborough
I felt Victoria Panchal did very well, given we were working during the pandemic. Thank you Victoria.
- Chris M. from Frome
It has been a challenging year for everyone The service we were given showed no hint that it wasn’t business as usual. I would like to again thank Emma [Williams] for making this part of the process less painful.
- Johanne G. from Taunton
Lauren was very good, not least in encouraging other participants in the chain to keep things moving.
- Mr. Walter & Mrs. Brenda T. from Chilcompton
Victoria Panchal. Work her heart out for our time frame She is an asset to hold onto. A very good service
- Bruce Davies from Evercreech
Kate answered all my questions clearly and concisely. 100% satisfied.
- John Drew from
The whole process was explained to me at the beginning. Response times to queries were very fast. The service I received from start to finish was outstanding. The service was so good that I have asked FDC Keynsham to handle the sale and purchase of my property
- Lisa G. from Whitchurch
Claire [Davies] was excellent, very professional
- Kerry Stewart from Bristol
I have complete confidence in Jonathan Wood & he exemplifies the reputation of FDC Law. I am confident that my affairs are in good hands.
- Wendy Simmons from Timsbury, Bath
Lisa [Morgan] dealt with this case first class, it was a very difficult and sensitive time for me and the general situation worldwide didn't help any of us, well done FDC Law.
- Mavis Bennett from Bath
Very friendly and helpful
- Miss Joan P. from Frome
I have been most impressed with Agnieszka Burfoot throughout our dealings and always feel that she is genuinely interested in getting the best result for her clients.
- Liz A from Bexleyheath
Very knowledgeable. Excellent customer skills. When we first met Kate I told her that Michael Coward is the best conveyancing solicitor we have ever had and she had a lot to live up to. And she was equally as good. Well done FDC Law.
- Desmond Pow from Timsbury, Bath
I have used FDC Law individually and through my business for around 15 years now. I find them very personable and very professional and nothing is too much trouble for them. Most of our dealing have been with property and Jonathan Wood has been excellent every time. He is efficient and very thorough and I’d have no hesitation in recommending FDC Law in the future
- Gary Day from Bath
Your service was excellent, as always. Thank You !
- William T. from Paulton
We were impressed by the meticulous attention to detail and the blend of efficiency with easy communication
- Lawrence Alderson from Christchurch, Dorset
Fastidious, Tenacious, Didn't miss a trick. Thank you Michael Coward! PS Great communication and all 100% professional service. I was always confident we would achieve the intended sale and completion and other aspects of a complex transaction.
- Christopher Krage from East Sheen, London
Michael Coward is everything you require from a solicitor. Courteous, polite and extremely professional. Could not ask for anything more. I have worked with FDC Law since it's 'Faulkners' days. I have total confidence in the individuals I deal with and with the company as a whole. Brilliant service.
- John Alderman from Tetbury
My solicitor, Emma [Williams] was excellent and answered all my questions
- Susan B. from Paulton
I was extremely pleased in the way Michael [Coward] helped me through this process. He was always very helpful providing me with some excellent advice, responding to my e-mails and phone calls very promptly. Thank you Michael!
- Gavin Y from Stoke St Michael
Lisa [Morgan] was very friendly and helpful and explained everything to me clearly
- Mrs Joan R. from Radstock
Everything was excellent. I thought Miss Morgan was very easy to talk to and listened to what I said. Very pleased [with] how my will was written, I could understand it much better
- Mrs Romany Fricker from Temple Cloud
[Michael Coward] explained everything in straightforward terms All through Covid phone calls kept us informed
- Mrs Julie Perry from Timsbury
Always very quick to respond. Due to Covid-19 our paperwork took a lengthy period before registration was complete with the OPG but Kate [Gitsham] was brilliant at chasing and keeping us in the loop. A huge thank you to Kate for her work
- Julie Gill from Midsomer Norton
The most efficient conveyancing I have experienced. I did not need to contact Michael once during the whole process. He has excellent customer skills.
- Susan Pow from Timsbury
As a first time buyer I asked a lot of questions and always felt they were answered very clearly. Every time I rang I was always spoken to in a friendly manner and always very professional.. Just want to say a huge thank you for working through the Covid 19 virus and dealing with our house buy as quickly and professionally during this time.
- Elise Beard & Stuart Rumney from Westfield, Radstock
Lisa explained things to me that I was not aware of when doing my previous will and in simple terms I understood. She also gave me a few other things to think of for the future. I felt it was done very professionally and I'm happy with my will as it is now. I did not get this service with the previous solicitors firm. Thank you
- Mrs Heather Emery from Midsomer Norton
She [Lisa Morgan] handled it extremely well
- Mavis Bennett from Hinton Charterhouse
Michael kept us informed promptly, [reception were] prompt, pleasant & polite.
- John & Della Nation from Midsomer Norton
Marion and Marjorie were very considerate and responded well to my queries and concerns. Thank you for your help and support and guidance.
- Melanie Couch from Essex
Thanks to Lisa Morgan and the team at FDC Law we now have new Wills following our urgent request to complete them speedily given the current Covid19 pandemic. All done and dusted within a week, well done! Ms Lisa Morgan who dealt with the preparation of our Wills was very thorough in explaining the wording necessary in the Wills to deliver our wishes and exercised great patience toward us. We couldn't have received better service.
- Mr R N White & Mrs G J White from Timsbury, Bath
Very thorough
- Philip Burnham from High Littleton
I have been very impressed with FDC Law in general and Marjorie Taylor in particular - she was very efficient and knowledgeable, explained everything very clearly.
- Mrs Sally Rey from Temple Cloud
Thank you Michael! All speedily and expertly concluded, with excellent advice.
- Mr Michael S. from East Mosley, Surrey.
John Kilmister was excellent with my case. John (obviously) knew how to proceed which ended in the successful result.
- Meg Wilkes from Frome
Very friendly with advice [Ref: Emma Kelleher]
- Michael & Sally Whitfield from Warmley, Bristol
Caring and thorough throughout, Thank You Kate! [Gitsham] Much clarity and sensitivity
- Ms Sue R. from Bath
Michael Coward and team made my house move as easy as possible and very quick.
- Kevin Selby from Dorchester
Always helpful, provides confidence - We continue to use your very good sevice!
- Assured Property rentals Ltd from Keynsham
Thank you for providing an excellent service during a difficult transaction. Carly's professionalism and diligence were very good throughout the process
- Daniel Judson from Midsomer Norton
Very clear and professional [Ref: Marjorie Taylor]
- Graham Room from Bath
At all times, Kate Gitsham was very kind, very understanding and very professional. I will always use FDC Law
- Michael Cooper from Frome
Michael [Coward] is very informative and offers helpful replies to queries. Always found all staff very helpful.
- Julia G. from Bristol
Extremely helpful and understanding
- Claire H from Keynsham
Excellent service & support from Michael Coward . Many thanks . Definitely recommend FDC Law
- Angela B. from Dorchester
[Kate Gitsham] Explained everything in a straightforward way
- Anne Redmore from Chilcompton
Very professional, met me on time, made sure I was happy with everything.
- Jane W. from Midsomer Norton
Everyone was very polite and efficient.
- Norma H from Timsbury, Bath
Very Professional
- David & Lynda A. from Westbury
Aggi [Burfoot] was very welcoming, pleasant and very professional. We explained our needs, our needs were understood. Our requirements were met.
- John Kiely from Keynsham
Most proficiently dealt with all matters pertaining to my aunt's estate. Many Thanks
- Joanna R. from Bishops Lydeard
Helpful staff, Happy with the availability when I needed to raise a query. [Ref: Michael Coward]
- Julia G. from Bristol

OUR OFFICES:

Midsomer Norton See details
Keynsham See details
This firm is authorised and regulated by the Solicitors Regulation Authority (FDC Law ID: 48189) sra.org.uk
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