WHAT CLIENTS SAY

Very friendly and helpful

The members of staff who dealt with my affairs were very pleasant and efficient. There was a very clear explanation of all the matters involved.

Michael (Coward) was very thorough, efficient, prompt in his responses to our emails etc, and entirely understandable in his explanations of the law. Everything went very smoothly.

Easy to make an appointment, friendly and welcoming reception staff.

Michael Coward dealt with our application in a professional manner.

Jonathan (Wood) responds to emails in super quick time and his attention to detail is brilliant.

Good advice and service from Jonathan Wood and Sarah Green.

All staff were helpful and respectful. My solicitor (Victoria Panchal) was very responsive. On occasions when she was not available her assistant was very helpful.

I think I spoke to 5 different people during this whole process and everyone was really pleasant, friendly, professional and did what they said they would do. Really impressed and grateful to all.

Victoria (Panchal) was fantastic to deal with, top advice and nothing was ever a problem. Fantastic help from Victoria and Tracey (her secretary)

My whole experience dealing with Lauren (Titheradge) and the reception staff has been perfect. Lauren made everything so easy for me.

Excellent professional service which was quick and efficient.

Michelle (Deane) was friendly, polite and very knowledgeable. Couldn't want anyone better. Home visit was particularly good.

Friendly and informative. We explained to Michelle (Deane) what we wanted to do and she made us aware of any potential issues that could arise.

Victoria (Panchal) explained things clearly and simply. We weren't afraid to ask her any questions as she would be willing to explain. We would (and have already) recommended her, she is knowledgeable, professional, also goes the extra mile and comes across as friendly too. Nothing was too much trouble.

No problems encountered throughout and explanations were clear and concise. I have and definitely would recommend FDC Law in the future. Communication (phone & email) were excellent and calls returned in the time scale stated.

Claire (Davis) was always friendly and great at explaining. I never felt awkward asking questions. Excellent service.

Michael Coward dealt with our case, he was very approachable and helpful, and provided an extremely efficient service for us.

Very pleased with the thorough and professional manner FDC Law managed our house sale. Service and advice were excellent.

We saw both Michael Coward and Michelle Dean, both were excellent and everything was explained thoroughly, Michael especially. Michelle with our wills, very helpful.

First class service

We never experienced any problems in making contact and the reception staff were very polite and efficient. Both Claire Davis (Solicitor) and Charlotte (Secretary) were very concise and straightforward to deal with in meetings, phone calls and correspondence. Both myself and my sister were very pleased and impressed with the overall ease of dealing with FDC Law and would definitely use their services again.

My experience of the staff has been very good, the reception staff have been helpful as have the cashier's office. All communication whether in person, phone or by email has been handled excellently. Many thanks to Marjorie (Taylor) and Anita for their help with a long and complicated case. The advice and support received has been excellent throughout. I particularly value the fact that advice has been realistic and not overly optimistic, this has been very helpful to me in managing a complex family law situation and has consistently managed my expectations. Just to confirm that I would have no hesitation in using the firm again or recommending to others.

My experience was with a friendly and very competent advisor (Michelle Deane)

Staff all very pleasant, helpful and polite. Michelle (Deane) was very helpful and informative with our case.

(Sarah Mitchard) was very friendly and efficient. Everything was made easy for me to deal with and was resolved quickly and efficiently.

Claire (Davis) was very thorough and made sure we fully understood everything. As we are elderly and a little infirm, it was very helpful that she was able to see us at home.

Everything was handled in a professional and efficient manner whilst remaining friendly and approachable. Victoria (Panchal) was always polite, friendly and helpful.

(Victoria Panchal) always very helpful. I couldn't be happier with the service we received. Thank you all very much.

Both Victoria (Panchal) and Tracy (Tancock) dealt very well with our case. We were very satisfied.

Everyone I dealt with were very friendly and helpful. Michelle (Deane) was excellent, very clear and concise when explaining everything. There was a mix up with my paperwork which she sorted very quickly.

It was all easy and straight forward, the reception on each visit was friendly and professional. Malcolm (Gibbs) was very friendly and very helpful. It couldn't have been handled better.

(Reception) Always friendly and helpful. (Malcolm Gibbs) Totally professional, friendly, and putting me at ease. Renewing my Will was a calm and friendly experience.

Excellent service from Michael Coward. Totally efficient as always, superb service throughout, great communication.

Very satisfied with Michelle Deane

Malcolm Gibbs was excellent in every way.

Everyone was always polite and helpful. Sarah (Mitchard) kept me informed throughout, providing timely advice and support, communicating effectively. Sarah showed patience and kindness that made a difficult situation a little less painful.

All staff and solicitors were very helpful. Emma (Williams) made the process very easy and explained my options clearly.

Very satisfied with the level of service. Sarah (Mitchard) always kept us up to date with progress.

My experience with contacting FDC Law was quick, very helpful and simple, the receptionist was very pleasant and friendly. Erica (Newman-Berry) made sure I understood the process and dealt with everything quickly. She made me feel at ease and was polite, friendly, helpful and well mannered.

Another situation dealt with courteously and professionally.

(Malcolm Gibbs) explained everything in good detail.

(Rebecca Robinson) Always quick responses to queries no matter how small the query was.

Thank you to Jayne (Wells) and all involved in our house sale. We would like to thank you for all your effort and hard work to ensure our exchange date of 17th March was met allowing us to sign our tenancy agreement on the same day.

Sarah (Mitchard) was very professional throughout and made the process so easy! Thank you Sarah!

It has been an amazing experience, both with Jonathan (Wood) and the reception staff. Thank you!! 11/10

I found Ms Emma Williams very easy to deal with.

A friendly and welcoming reception, both on arrival and from our solicitor Emma Williams. We appreciated the time and space to enable us to ask questions in an unhurried manner.

All very friendly and helpful, whether we popped in or telephoned. Rebecca (Robinson) made it very easy for us and explained all of our queries to us. She made everything very relaxed for us.

Reception staff were lovely. Always helpful and had time to listen to queries, worries etc. Taking into account that this was a probate house sale and the local housing scheme was involved, FDC's side of the sale went as expected, house sold and everything completed smoothly.

Excellent response and speedy. (Michael Coward) made all correspondence easy to understand.

Rebecca (Robinson) and Amy were amazing. They were very fast and always answered any questions we had. I would 100% recommend them as well as all of FDC Law.

We were well looked after, the service exceeded our expectation. Thank you very much (Jonathan Wood) for your help, it couldn't have been better.

(Jonathan Wood) Thorough, timely, expert advice. Friendly - like a family member. Fabulous service, ethos and business. Sarah (Jonathan's secretary) is fabulous.

Excellent service from Jonathan Wood as always. He fully explains everything to me in a way that I understand.

Mr (Jonathan) Wood was brilliant. He took us throughout the journey, explaining everything in simple English and provided excellent advice till the end. Thank you, keep doing a good job.

Reception always helpful. Expectations managed well. I felt Jonathan Wood was acting in my best interests and was flexible about dealing with longer negotiations than expected.

Claire Davis was very efficient and understanding.

Michael Coward was efficient and friendly

From making initial contact, everything was smooth, swift and seamless. Sarah Mitchard was very kind and went at my pace. She was incredibly patient and I would highly recommend her for how understanding she was with an autistic client. I have already boasted about your services and will gladly recommend your firm going forward.

Michael Coward was always helpful and efficient.

Jonathan (Wood) was always very prompt and clear with his responses

We were delighted to have Malcolm Gibbs deal with us. Patient, charming and knowledgeable.

Michael Coward was very helpful

Reception staff always very welcoming and friendly. Michael Coward always responded quickly and helpfully to any questions.