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WHAT CLIENTS SAY


Here are some of the comments which clients have made about our services. If you are our client and would like to give feedback about the service we provided, please complete our client feedback survey.

Marjorie explained everything very well, and advised me very well and also listened to what I wanted as the outcome. The process was made a lot easier due to the great service received
- Claire Norris from Paulton
Carly gave prompt and sound advice throughout. I had every confidence in her very professional approach to acting on my behalf and especially with regard to the final phase of completion.
- Martin Ward from Frome
We were extremely happy with John Kilmister. His e-mails were clear and concise. Very Happy with the outcome of our claim thanks to John's efforts on our behalf.
- Brian P. from Frome
Service was brilliant - start to finish [Ref: Michael Coward]
- John Alderman from Tetbury, Glos.
Great Service, excellent communication skills - always kept in the loop. We wish other solicitor companies were as efficient as you!
- Nicola Jennings and Dan Hopes from Keynsham
Everybody was very helpful [Ref:Susan Haines]
- Mr Clive S. from Radstock
Carly [Fegan] was an absolute delight, very professional, explained everything very clearly, time scale was amazing. Would definitely recommend this young lady
- Arlene Rowlands from Chewton Mendip
[Marjorie Taylor was] very understanding and empathetic
- Mrs S T Cottle from Peasedown St John
This was done very quickly and efficiently. My adviser was very professional but also had a relaxed and comfortable manner.
- Janet H-B from Frome
Carly Fegan was a true professional with all aspects of handling our conveyancing. There were three properties involved, all inter-dependent but Carly did all the necessary work to ensure we completed contracts on time.
- Peter H from Clandown
Everything was explained clearly, they couldn't do better. [Ref: Marjorie Taylor]
- Martin Stock from Midsomer Norton
An efficient but friendly atmosphere throughout. [Susan Haines is] a charming and knowledgeable lady with clear, concise advice
- Jennifer Stone from Bristol
Simon Twose has always gone above and beyond. Very satisfied over the the years.
- Bob Levey from Bristol
John Kilmister handled it all for me, taking away all the hassle and stress.
- Linda H from Frome
The lady who dealt with my case was very professional and very easy to talk to. Agnieszka Burfoot was the lady in question. and I would like to say thank you very much to her
- Keith Parfrey from Paulton
Very good service, helpful with advice. Always top service
- Mr John Salvidge from Midsomer Norton
Marjorie was excellent, Her knowledge was confidence inspiring and I would use her again.
- Mr. R. McCarthy from Chew Stoke
Everyone very welcoming and helpful - thank you for a complete and concise service
- Mrs J C from Radstock
[John Kilmister] Made me feel very comfortable and at ease. Easy to talk to.
- Nigel Even from Westbury
We thought it was a first class service, very efficient.
- Kelvin and Caroline Parker from Radstock
Your reception staff were very friendly helpful and extremely polite which is very rare please thank them for me. I was extremely pleased with the lady Mrs S.A. Haines that dealt with my case many thanks to her
- Keith Parfrey from Paulton
I felt reassured by my solicitor's knowledge and attention to my best interest
- Mrs Hilary Kincaid from Peasedown St John
Was regularly updated, telephoned rather than e-mailed (personal touch). reception staff were always very polite and helpful.
- Sarah Mwanza from Midsomer Norton
Jonathan dealt with our sale as professionally as he always does. It was advantageous to us financially to complete the sale in a short time scale and Jonathan ensured this was done.
- Mr J & Mrs A Chard from Midsomer Norton
Very pleased with Mrs Darrell Collins
- M.I. Parfitt from Trowbridge
Very pleased with the experience and support given. Put us at ease and was very clear in explanations of the process.
- Mr B & Mrs F L from Bath
Jane Healey was friendly, reassuring and extremely competent. She took time to explain things both to us and our Son Ben, whilst making allowances for his Aspergers Syndrome and learning difficulties.
- Rowan Dallimore from Peasedown St John
Very Helpful, friendly, excellent service. Susan Haines was helpful, kind and reassuring.
- Keith and Norma Herbert from Timsbury, Bath
We have dealt with Jonathan [Wood] and Lauren [Titheradge] and have had excellent service
- James Vowles from Midsomer Norton
We found Kate Gitsham a very kind and helpful person who gave good advice
- Ken & Hilda Goff from Westbury
Very sympathetic with our situation and giving information without making us feel rushed. Took off a lot of pressure by dealing with everything so well.
- Jeffrey and Beverley McKay from Caversham
Jonathan Wood was very efficient at getting everything finalised as soon as possible, dealing with countless e-mails from the buyer's solicitors in a professional yet firm manner. All very thorough, professional and client-centred.
- Mark & Nicole Bradley from Radstock
Everyone has been very friendly and professional. Everything has been explained in a way I understand what has been going on. Always had time to talk to me either over the phone or face to face.
- Sally Schiller from Stratford upon Avon
Approachable, extra helpful in explaining complex matters, accessible. Very happy with the whole process
- Christine and Stewart Mytton from Frome
It has been a pleasure dealing with FDC Law for both our purchase and sale of houses. Jayne [Wells], her secretary and receptionist all deserve high praise for their work.
- Melissa Hayward from Keynsham
Lauren was really happy to explain things to me, as a first time buyer. I also felt she did an excellent job with a high degree of professionalism. Thank you to Lauren and to Regan!
- Diane N from Shepton Mallet
The solicitor always explained everything in easy to understand terms. They explained the procedure in step-by-step details with plenty of notice. Reception staff always polite, courteous and professional.
- Sarah S from Radstock
Lauren was brilliant. Without her help we would not have exchanged just before Christmas and the chain would have broken. We are extremely grateful for her working really hard with the rest of the chain to allow us to complete. Very happy with the Service received from all the team at the Midsomer Norton Branch, thank you.
- James Latch from Melksham
Mr Little was very sympathetic to my needs. His advice was very helpful, had had nothing but kindness and understanding to my needs. I found FDC Law to have an extremely professional approach to the client yet giving the feeling that the client is the only one they are dealing with. thank you.
- Mrs. J. Wilcock from Pensford
Dayton Little was excellent. [..] All meetings, phone calls etc. were conducted in a most relaxed, helpful and very attentive manner.
- Mr & Mrs G.C.Barnes from Longwell Green
Everyone I dealt with was friendly and helpful without being 'over the top'. Mr Foskett was very good with likely timescales for various actions required.
- Mrs E.D.G. Robertson from Frome
I have dealt with Jonathan [Wood] several times in the past [...] he has been extremely professional at all times. I trust him completely and will always use him or FDC Law in the future.
- Rob McCartney from Glastonbury
All aspects of our reason for attending were explained very well and in a manner we totally understood. We were completely satisfied. [saw Susan Haines]
- Eric and Alison Jordan from Paulton
Everything we needed to know was explained very efficiently
- Mr M Hanson & Ms I Pearce from Keynsham
Friendly, professional approach
- John and Barbara Hooke from High Littleton
[Simon Twose] went into the details with great care, and answered any questions or queries with understanding
- D.A.Brown from Keynsham
We were extremely happy with how our case was dealt with throughout the whole process. [Reference Simon Twose]
- Nigel Amos from Exmouth
Lauren [Titheradge] was excellent in walking us though every step, her patience in explaining things that we didn't understand was brilliant.
- Mrs C Lewis from Oakhill, Bath
Excellent in every way
- Mr John Day from Buckland Dinham
excellent and extremely efficient in all matters.
- Colin Curtis from Kingswood, Bristol
Most friendly and attentive - nothing too much trouble. I was treated with great respect from Mr Dayton Little. I am a very old lady and found your advice so helpful, Thank you.
- Ms B.E. Cook from Longwell Green
Simon Twose dealt with both the the sale and purchase of my properties. He was easy to contact, efficient and professional throughout. An excellent service!
- Mr Jonathan Richards from Knowle, Bristol
Helen was fantastic
- Lucy & Richy Trott from Norton St. Phillip
Excellent service throughout the proceedings
- Mr & Mrs Christopher Lewis from Westbury
Extremely thorough - going beyond what was expected and very clear with explanations. Thorough pursuit of our best interests. [of Simon Twose]
- Philip S. from Frome
Lauren was extremely efficient and communicative. Would definitely use Lauren again
- Charlotte C from Temple Cloud
Everything was excellent and and I have been very happy with every part of my case and how it was dealt with. Marjorie Taylor helped me excellently through this.
- Rob C from Paulton
Very able & competent, friendly & approachable. As distance was an issue ( the same for the co- executor ), I was very impressed with the service provided, including FDC Law conveyancing team
- Mrs G.M. Harvey from Yorkshire
Service and advice was excellent and we really felt like we have received 'value for money'.
- Dr A.C. from Peasedown St. John
Very friendly and helpful. It was a pleasure dealing with FDC Law
- Martin R. from Frome
Lauren [Titheradge] was very polite, friendly and professional at all times.
- Mr S.J.T. from Farrington Gurney
John Kilmister who took on my case was brilliant.
- Laura M from Midsomer Norton
Extremely Efficient, very friendly and helpful.
- Mr Stuart T. from Midsomer Norton
Always available to help. Understanding and seeing me through a stressful time
- Mrs Elsie D. from Frome
Many thanks for all that you have done. I was made to feel welcome and was pleased with the sympathetic interest and clarity of explanation that I was given.
- Janet P. from Bishopston
We found Simon [Twose] to be very helpful, approachable and extremely knowledgeable, in particular putting across / explaining information & legal procedures in simple terms. His response o queries was exceptional and we were extremely pleased with the service we received.
- Mrs & Mrs A from Keynsham
Jonathan Wood was fantastic at his job, he dealt with any queries quickly and made sure everything was easy for us to understand, he made the whole process less stressful and as painless as possible. Everybody we dealt with at FDC Law were friendly, polite and professional
- Mr & Mrs D. H. from Radstock
Extremely excellent service given [commenting about Lauren Titheradge]
- Mrs H.J.M from Radstock
Dear Marjorie, May I take this opportunity to thank you for your calm, unflappable and knowledgeable approach.
- Mr. J.G.E from Paulton
Everyone was very helpful. Dayton made me feel quite at ease.
- Mrs W.E.G. from Keynsham
Felt very reliable and could trust Reception staff very pleasant and helpful
- Mr B.J.K and Mrs C.A.K. from Chilcompton
Lauren [Titheradge] was brilliant, very efficient and very quick in replying to emails and also very knowledgeable. What we really appreciated was when Lauren was out of the office someone else took over so there wasn't a delay in the case.
- Miss C.T and M Ash K from Midsomer Norton
Excellent overall service. Concise & easy to understand explanations. [Refers to Ben Whelan]
- Ian B from Chilcompton
Very efficient and helpful. Very pleased with the timescale of the conveyancing
- Mrs Glenys H. from Frome
Marjorie Taylor, Thank you for your services which have been swift and compassionate. Thank You.
- Mrs F.C. from Keynsham
Very pleased with all the help and advice we were given. Very pleased with the end result considering it was not a strightforward case
- Mr & Mrs A. C. from Paulton
[We] Found Susan Haines very considerate and understanding
- Mr E.J.M & Mrs F. J. M from Midsomer Norton

OUR OFFICES:

Midsomer Norton See details
Keynsham See details
This firm is authorised and regulated by the Solicitors Regulation Authority (FDC Law ID: 48189) sra.org.uk
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