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WHAT CLIENTS SAY


Here are some of the comments which clients have made about our services. If you are our client and would like to give feedback about the service we provided, please complete our client feedback survey.

Very friendly with advice [Ref: Emma Kelleher]
- Michael & Sally Whitfield from Warmley, Bristol
[Kate Gitsham] Explained everything in a straightforward way
- Anne Redmore from Chilcompton
Excellent service, very polite and efficiant. Communication was excellent.[Ref: John Kilmister]
- Alan Hartley from Chilcompton
Very clear and professional [Ref: Marjorie Taylor]
- Graham Room from Bath
Aggi [Burfoot] was very welcoming, pleasant and very professional. We explained our needs, our needs were understood. Our requirements were met.
- John Kiely from Keynsham
Service was brilliant - start to finish [Ref: Michael Coward]
- John Alderman from Tetbury, Glos.
I am very happy with how this has been dealt with. Thank you for your service at such a time. [Ref: Susan Haines]
- Carol Bowery from Bath
Emma [Williams] always explained things to me clearly and was always at the end of the phone or would call me back. first Class, excellent at her job. ForstClass service from start to finish, Thak You very much.
- Tina Langdon from Frome
[Carly Fegan] always kept me up to date swiftly with what was happening or going to happen. Very satisfied.
- Elaine Ilott from Radstock
I would just like to say that Marjorie was excellent. She always gave me the time and explained well. Service was outstanding.
- Rachel Wilcox from Staverton
Prompt and Efficient. Mrs Haines was, as previously, appropriately efficient and friendly.
- John & Elizabeth Bridges from Midsomer Norton
Susan, as always, listened, advised and corrected me when necessary. Perfect. Excellent service as always.
- Christopher Whitmarsh from Temple Cloud
The lady who dealt with my case was very professional and very easy to talk to. Agnieszka Burfoot was the lady in question and I would like to say thank you very much to her.
- Keith Parfrey from Paulton
Emma was very communicative, the whole process was very prompt and professional. Would use again. all round excellent service.
- Mr & Mrs Lishmund from Midsomer Norton
Carly gave prompt and sound advice throughout. I had every confidence in her very professional approach to acting on my behalf and especially with regard to the final phase of completion.
- Martin Ward from Frome
Very Helpful. Advice was excellent and much better than we expected. [Ref: Agnieszka Burfoot]
- Mr. Gerald Clapp from Keynsham
Most proficiently dealt with all matters pertaining to my aunt's estate. Many Thanks
- Joanna R. from Bishops Lydeard
Jayne [Wells] was excellent throughout the process of selling our house. She was friendly, helpful and managed to get everything sorted in such a good time period. Would definitely recommend.
- Kayleigh Starr from Frome
Thank you to Jayne Wells for all her help with our house house. Jayne explained to me in person ...as I was confused. She was v.good.
- Katie Bell from Longwell Green
Helpful staff, Happy with the availability when I needed to raise a query. [Ref: Michael Coward]
- Julia G. from Bristol
Overall we were very pleased with John [Kilmister]. We were ket up to date with how our claim was progressing and at all times felt that we were being given honest and open advice.
- Donna T from Frome
Sarrell was a very nice solicitor, very helpful, and extremely efficient. Thank you.
- Ruth P. from Frome
We feel we can trust FDC. Susan Haines is very efficient. Polite and helpful
- Mr Colin and Mrs Juliet M. from Midsomer Norton
I was dealt with in a professional way. Everything given to me clearly, and easy to understand.
- Mr Dennis A.B. from Keynsham
Straighforward and easty access to information when requested, Kept informed at all stages.First Class service. Rilable and good communication.
- Mr Clayton W. from Keynsham
Very Satisfied
- Mr A.E.R. and Mrs W.E. Walker from Timsbury, Bath
Susan [Haines] was very helpful and took the time to explain things to myself and my sister.
- Marilyn E from Midsomer Norton
Very Helpful [ref: Agie Burfoot]
- Mrs Violet M. from Keynsham
I would like to convey my thanks to all those involved in the conveyancing of Meadow Corner, I would not hesitate to recommend FDC.
- Mr Ivor F from Surry
Everybody was very helpful [Ref:Susan Haines]
- Mr Clive S. from Radstock
I was pleased with how everything was explained. The Solicitor [Emma Williams] was helpful and answered questions to my complete satisfaction
- Mrs Mary W from East Harptree
All staff were very helpful
- Colin Taylor from Midsomer Norton
Marjorie explained everything very well, and advised me very well and also listened to what I wanted as the outcome. The process was made a lot easier due to the great service received
- Claire Norris from Paulton
A very pleasant experience from instruction to completion. Michael, Regan and all reception staff were a pleasure to deal with, from a very satisfied client who is also involved in property transactions. Keep up the good work, a very well run law firm
- Paul and Mandy C. from Midsomer Norton
We are very confident in FDC Law and how Mr Coward dealt with it. I would be very happy to recommend the MSN office
- Patrick M from Chilcompton
[Marjorie Taylor was] very understanding and empathetic
- Mrs S T Cottle from Peasedown St John
We were extremely happy with John Kilmister. His e-mails were clear and concise. Very Happy with the outcome of our claim thanks to John's efforts on our behalf.
- Brian P. from Frome
Great Service, excellent communication skills - always kept in the loop. We wish other solicitor companies were as efficient as you!
- Nicola Jennings and Dan Hopes from Keynsham
Carly [Fegan] was an absolute delight, very professional, explained everything very clearly, time scale was amazing. Would definitely recommend this young lady
- Arlene Rowlands from Chewton Mendip
This was done very quickly and efficiently. My adviser was very professional but also had a relaxed and comfortable manner.
- Janet H-B from Frome
Carly Fegan was a true professional with all aspects of handling our conveyancing. There were three properties involved, all inter-dependent but Carly did all the necessary work to ensure we completed contracts on time.
- Peter H from Clandown
Everything was explained clearly, they couldn't do better. [Ref: Marjorie Taylor]
- Martin Stock from Midsomer Norton
An efficient but friendly atmosphere throughout. [Susan Haines is] a charming and knowledgeable lady with clear, concise advice
- Jennifer Stone from Bristol
Simon Twose has always gone above and beyond. Very satisfied over the the years.
- Bob Levey from Bristol
John Kilmister handled it all for me, taking away all the hassle and stress.
- Linda H from Frome
The lady who dealt with my case was very professional and very easy to talk to. Agnieszka Burfoot was the lady in question. and I would like to say thank you very much to her
- Keith Parfrey from Paulton
Very good service, helpful with advice. Always top service
- Mr John Salvidge from Midsomer Norton
Everyone very welcoming and helpful - thank you for a complete and concise service
- Mrs J C from Radstock
[John Kilmister] Made me feel very comfortable and at ease. Easy to talk to.
- Nigel Even from Westbury
We thought it was a first class service, very efficient.
- Kelvin and Caroline Parker from Radstock
I felt reassured by my solicitor's knowledge and attention to my best interest
- Mrs Hilary Kincaid from Peasedown St John
Was regularly updated, telephoned rather than e-mailed (personal touch). reception staff were always very polite and helpful.
- Sarah Mwanza from Midsomer Norton
Jonathan dealt with our sale as professionally as he always does. It was advantageous to us financially to complete the sale in a short time scale and Jonathan ensured this was done.
- Mr J & Mrs A Chard from Midsomer Norton
Very pleased with Mrs Darrell Collins
- M.I. Parfitt from Trowbridge
Very pleased with the experience and support given. Put us at ease and was very clear in explanations of the process.
- Mr B & Mrs F L from Bath
Jane Healey was friendly, reassuring and extremely competent. She took time to explain things both to us and our Son Ben, whilst making allowances for his Aspergers Syndrome and learning difficulties.
- Rowan Dallimore from Peasedown St John
Very Helpful, friendly, excellent service. Susan Haines was helpful, kind and reassuring.
- Keith and Norma Herbert from Timsbury, Bath
We have dealt with Jonathan [Wood] and Lauren [Titheradge] and have had excellent service
- James Vowles from Midsomer Norton
We found Kate Gitsham a very kind and helpful person who gave good advice
- Ken & Hilda Goff from Westbury
Very sympathetic with our situation and giving information without making us feel rushed. Took off a lot of pressure by dealing with everything so well.
- Jeffrey and Beverley McKay from Caversham
Jonathan Wood was very efficient at getting everything finalised as soon as possible, dealing with countless e-mails from the buyer's solicitors in a professional yet firm manner. All very thorough, professional and client-centred.
- Mark & Nicole Bradley from Radstock
Everyone has been very friendly and professional. Everything has been explained in a way I understand what has been going on. Always had time to talk to me either over the phone or face to face.
- Sally Schiller from Stratford upon Avon
Lauren was really happy to explain things to me, as a first time buyer. I also felt she did an excellent job with a high degree of professionalism. Thank you to Lauren and to Regan!
- Diane N from Shepton Mallet
The solicitor always explained everything in easy to understand terms. They explained the procedure in step-by-step details with plenty of notice. Reception staff always polite, courteous and professional.
- Sarah S from Radstock
Lauren was brilliant. Without her help we would not have exchanged just before Christmas and the chain would have broken. We are extremely grateful for her working really hard with the rest of the chain to allow us to complete. Very happy with the Service received from all the team at the Midsomer Norton Branch, thank you.
- James Latch from Melksham
Mr Little was very sympathetic to my needs. His advice was very helpful, had had nothing but kindness and understanding to my needs. I found FDC Law to have an extremely professional approach to the client yet giving the feeling that the client is the only one they are dealing with. thank you.
- Mrs. J. Wilcock from Pensford
Everyone I dealt with was friendly and helpful without being 'over the top'. Mr Foskett was very good with likely timescales for various actions required.
- Mrs E.D.G. Robertson from Frome
All aspects of our reason for attending were explained very well and in a manner we totally understood. We were completely satisfied. [saw Susan Haines]
- Eric and Alison Jordan from Paulton
Extremely thorough - going beyond what was expected and very clear with explanations. Thorough pursuit of our best interests. [of Simon Twose]
- Philip S. from Frome
Lauren was extremely efficient and communicative. Would definitely use Lauren again
- Charlotte C from Temple Cloud
Everything was excellent and and I have been very happy with every part of my case and how it was dealt with. Marjorie Taylor helped me excellently through this.
- Rob C from Paulton
Very able & competent, friendly & approachable. As distance was an issue ( the same for the co- executor ), I was very impressed with the service provided, including FDC Law conveyancing team
- Mrs G.M. Harvey from Yorkshire
Service and advice was excellent and we really felt like we have received 'value for money'.
- Dr A.C. from Peasedown St. John
Lauren [Titheradge] was very polite, friendly and professional at all times.
- Mr S.J.T. from Farrington Gurney

OUR OFFICES:

Midsomer Norton See details
Keynsham See details
This firm is authorised and regulated by the Solicitors Regulation Authority (FDC Law ID: 48189) sra.org.uk
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